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Technical Writer Certification Course
Section 1: Introduction to Technical Writing
Technical Writing Certification Course Overview (3:07)
Certified Technical Writer Workbook
To Become a Great Technical Writer (5:25)
Capstone Project (4:30)
Get Started with Technical Writing (1:41)
Who is a Technical Writer? (3:50)
Technical Writer Roles (5:03)
How to Use Technical Writing (6:40)
Business Writing vs Technical Writing (1:27)
Technical Writing Challenges (7:33)
Technical Writing Examples (2:51)
User Stories (5:33)
Examples (0:59)
Quiz 1A
Knowledge Base (7:04)
FAQs (1:59)
Release Notes (3:04)
Instruction Product Manuals (2:07)
User Guides (3:36)
Proposals (3:42)
Science Writing (2:06)
Medical Writing (2:58)
White Papers (3:38)
Case Studies (3:49)
Quiz 1B
API Writing (6:35)
Roadmapping (10:44)
Competitive Analysis (8:48)
Market Requirements Document (4:58)
Product Requirements Document (8:46)
OKRs (3:08)
Prototyping (8:57)
User Journey Map (2:51)
Meeting Notes (2:06)
Other Documentation (2:35)
Quiz 1C
Section 2: Writing Great Technical Documentation
Agile Technical Writing (8:58)
Scrum (6:33)
Collaboration (3:23)
Research vs Writing (8:00)
Information Architecture (13:44)
How to Create Information Architecture (10:45)
Exercise: Create Example Information Architecture for a Website
Common Writing Problems (2:56)
Audience Analysis (11:39)
Audience Analysis Learning Curve (11:51)
Exercise: Create a User Persona and Audience Definition
SMEs (1:21)
Learning Objectives (13:45)
Refining Learning Objectives (5:14)
Effective Learning Objectives (12:46)
User Interviews (5:14)
Google Analytics (9:02)
Quiz 2A
Scope and Purpose (5:20)
Purpose Statement Homework
Gathering Information (4:10)
Gathering Information Homework
Understanding Grammar (3:16)
Verbs (1:43)
Adjectives (1:28)
Adverbs (1:24)
Prepositions (1:16)
Conjunctions and Transitions (1:35)
Commas (3:22)
Semi-colons (2:56)
Em-Dashes and Parentheses (2:00)
Common Word Mistakes (2:59)
Quiz 2B
Section 3: Formatting Your Technical Documentation
Sentence Structure and Design Part #1 (5:07)
Sentence Structure Design #1 Homework
Sentence Structure and Design Part #2 (4:48)
Sentence Structure Design Part #2 Homework
Sentence Structure and Design Part #3 (1:24)
Sentence Structure Design Part #3 Homework
Document Structure and Design (3:40)
Document Layout (1:27)
Style Guides (3:54)
Quiz 3A
What is SEO? (8:04)
SEO Optimization (8:07)
Markdown and HTML Editors (2:52)
Writing for Accessibility (1:16)
Graphs and Charts (3:38)
Tables (2:39)
Tables Homework
Quiz 3B
Section 4: Editing and Readability
Post Writing Organization (1:41)
Revise Content (3:07)
Revise Content Homework
Repeat Key Words (1:57)
Repeat Key Words Homework
Begin with the Point (2:14)
Begin with the Point Homework
Transition Words (2:35)
Transition Words Homework
Vertical Lists (3:20)
Vertical Lists Homework
Procedural Guidelines (2:35)
Formatting Tips (5:12)
Understanding Illustrations (7:26)
How to Document an API (7:12)
Editing Flow (13:23)
Quiz 4
Section 5: Editing and Proofreading
Editing and Proofreading (6:38)
Concrete Words Homework
Use Active Voice (6:14)
Active Voice Homework
Simplify Tense (3:47)
Simplify Tense Homework
Avoid Subjunctive Mood (3:20)
Avoid Subjunctive Mood Homework
Identify and Replace Ambiguity (4:46)
Identify and Replace Ambiguity Homework
Use "You" (2:32)
Use Standard English (1:38)
Ensure Modifier Replacement (3:01)
Ensure Modifier Replacement Homework
Edit for Economy Part #1 (1:42)
Edit for Economy Part #2 (2:40)
Edit for Economy Parts #1 and #2 Homework
Edit for Economy Part #3 (2:56)
Editing for Economy Part #3 Homework
Wordiness (1:56)
Editing for Readability (2:00)
Editing for Readability Homework
Avoid Negative Writing (4:06)
Overall Editing Homework
Quiz 5
Section 6: Verification, Communication, and Workflow
Technical Verification (17:12)
QA Technical Verification (4:44)
Technical Writing Tools (5:51)
Working with Support (3:08)
Working with Engineers (6:04)
Calculating Scope (4:47)
Exercise
Quiz 6
Section 7: Landing a Technical Writing Job
How to Write a Technical Writer Resume (14:51)
Freelancing (10:14)
How to Create a Technical Writer Portfolio (12:38)
How to Optimize a Technical Writer LinkedIn Profile (20:38)
Get Ready to Submit Your Capstone
Technical Writer Interview Questions (11:21)
Salary Negotation (15:40)
First 90 Days on the Job (13:03)
Quiz 7
Congrats! (1:42)
Section 8: Interviews
Qumulo and Amazon Technical Writer Interview (30:17)
Extreme Networks Technical Writer Interview (23:32)
Spotify Technical Writer Interview (11:33)
Oracle Technical Writer Interview (22:01)
SailPoint Technical Writer Interview (14:30)
Technical Writer Certification Exam
Certification Exam
Capstone Project Submission
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